About Our Hospital
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Will my pet see the same veterinarian each time we visit?
At our clinic we do our best to ensure you will always see the same veterinarian. As we have a small practice with two veterinarians, it is important to schedule your appointment in…
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Why is my veterinarian referring my pet to a specialist?
We want our patients to have the best possible outcome. This is why the doctor sometimes makes the decision to refer patients to veterinary specialists or specialty clinics when advanced…
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Can I call and have you fax a copy of my pet’s rabies certificate and proof of vaccinations to the kennel where my pet will be staying?
We can send proof of vaccination to your pet’s kennel. Just let us know the fax number.
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Do you provide boarding services at your hospital?
We do not provide boarding services at our hospital because we feel that a proper boarding kennel is the best place forpets to stay. You wouldn’t want to stay in…
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Do you perform at-home euthanasia?
We don’t. However, if you would like a veterinarian to come to your home, we can suggest a reputable veterinarian who can accommodate your request.
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I’ve decided it’s time to let my pet go, but he/she is uncomfortable and can’t move very well, and I would really prefer to not drag him/her to the hospital. Can you come to my house?
We are not able to provide a house call service. However, if you would like to have a veterinarian come to your home, we can refer you to a reputable…
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If my pet’s problem doesn’t get better, can I get a refund for his/her veterinary care?
Unfortunately, we can’t offer refunds for veterinary care. Our fees cover the cost of examining, testing, diagnosing, and treating your pet. Not all health problems have a straightforward solution. Some…
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What precautions/measures do you take so my pet doesn’t feel pain related to surgery/injury/infection/chronic disease?
Using our knowledge of pain medication and pain relief strategies, we do everything we can to prevent and manage your pet’s pain under all circumstances. Dr Alex will tailor a…
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I’m worried about my pet’s upcoming surgical procedure. What do you do to help ensure your patients’ safety during surgery?
We perform a physical exam and preanesthetic testing before surgery and monitor your pet during surgery. During the procedure, a veterinary technician will continually assess your pet’s heart and respiratory…
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I think my pet ate something that’s making him/her sick, and he/she has lost consciousness/is having seizures/trouble breathing. What should I do?
Please call us right away to ensure that we can handle the emergency. If you call during normal business hours, we will usually tell you to bring your pet in…
