About Our Hospital

What forms of payment do you accept?

We can accept any of the following payment methods: • Cash • Debit Card • Visa • MasterCard • American Express We also accept most pet insurance plans. Please note…
What’s the best way to schedule an appointment?

Please call (416) 783-5958 to book a convenient appointment time, or use our online appointment scheduler to request a date and time.
How do I get my password?

If you are a client of our clinic, you can obtain your password by calling our clinic directly at 416-783-5958 or by e-mailing. Our staff will confirm your association as…
Where is your clinic located?

We are located at 397 Old Orchard Grove in Toronto, Ontario.
What do I do in the case of an emergency and your clinic isn’t open?

In an emergency, call the Downtown Veterinary Emergency Clinic at 416-920-2002. They are open 24 hours, 7 days a week and are well equipped to handle all of your emergency…
What are your hours of operation?

Our regular business hours are: Monday 8:30am – 6:00pm Tuesday 8:30am – 6:00pm Wednesday 8:30am – 6:00pm Thursday 8:30am – 6:00pm Friday 8:30am – 5:00pm Saturday Closed Sunday Closed
Why do you have password-protected areas on our website?

In some cases, our professional governing body requires that we have a veterinary–client relationship with pet owners before communicating certain information to them. Also, some educational and informational sections of…

What forms of payment do you accept?